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SARAH A. SCHMIDT
UX Writer | AI Content Designer | AI Interaction Designer
I design how people interact with AI through language, workflows, and content systems.
AI Content Writer & UX Writer (Outlier AI) • Columbia University
GYRO • JWT • DDB
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CROCS
Ugly. Unapologetically Comfortable.
And that's the point
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Insight
Comfort is usually a subtle-something you don't notice.
Crocs makes it impossible to ignore.
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Idea
If they look this bad, they must feel incredible.
Instead of hiding the product, we lean into what makes it polarizing.
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Execution
A campaign that reframes "ugly" as proof of comfort—
using exaggerated, unexpected scenarios to make the benefit undeniable.




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Comfort you don’t have to explain.
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